Hey Workweek Prepper!
Here are some frequently asked questions about the WWL Meal Prep Program and answers for you. If you don’t find what you’re looking for here, please reach out directly to firstname.lastname@example.org
Using the meal plans
Click here for a full tutorial on how to use the new WWL Meal Plans. Please note we very recently updated our website and the tutorial features the old one – however the meal plan tools work exactly the same! The tutorials will be updated with the new site on 12/31/19.
Managing your account
How can I cancel my subscription?
Go to the member’s area and click on “account.” A box will pop up where you will see a link that says “manage subscriptions.” Click that and you’ll be able to cancel (disable auto-renew or delete subscription) from there.
You’ll receive an email confirmation that your subscription has been disabled with a prompt to send feedback about the program. We really appreciate what you have to say and take feedback seriously!
How can I re-join the WWL Meal Prep program?
To rejoin, you can simply log in with your email and password. Then go to “account,” then “manage subscriptions” and from there you can enable the WWL Meal Prep Program. You’ll see an option for a month-to-month subscription and a 6-month option.
How do I update my credit card?
To update your credit card, click on “account,” then you’ll see a link to update your credit card on the bottom of that panel. We don’t currently accept PayPal.
How do I switch to a 6-month or yearly membership?
From the member’s area, go to your account, then go to “subscriptions.” You will see the option to “change plan.” Click that and select “WWL Meal Prep Program 6 Months” or “WWL Meal Prep Program 1 year.”
How can I gift someone the WWL Meal Prep Program?
Am I allowed to share Workweek Lunch recipes that are exclusive to members with non-members?
You can screenshot or print recipes to share with friends, family and coworkers if they ask, but please make sure to tell them where the recipe came from and how awesome the WWL program is!